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Onboarding guide

Get your gym ready for its first member

A practical setup checklist, from your gym profile to sharing its registration code.

Set up the gym

Create your owner account and verify your email. Add the gym name, logo, contact details, location and actual opening hours. Keep this information current so members know they are joining the right gym.

Separate enrolment from access

If your gym charges annual membership, configure that fee separately. Then create the daily, weekly, monthly or longer access subscriptions you sell. Explain both charges before a member pays.

Choose how payments are collected

Software billing and payment collection are separate choices. With gym-managed transfers, give members the correct bank details and assign authorized payment reviewers. For provider payments, finish the required payment setup before sharing checkout.

Share your registration entry

Use your gym registration code, direct link or printable registration QR. Ask a member to check the gym name, choose an access plan and complete registration. Do not confuse the registration QR with a personal check-in pass.