Gym management guide
Confirm a transfer without losing the audit trail
What your finance team should check before approving a member payment.
Confirm actual receipt
Match the payer, amount, reference and date against the gym bank records. An uploaded screenshot is supporting evidence, not proof that money arrived. Keep a mismatched or partial transfer under review until it is resolved.
Record the decision
Approve only through the payment verification workflow. Include a clear reason when rejecting or disputing a submission. Members should be able to see the status and provide additional evidence.
Reconcile the service fee
Under gym-managed Pay As You Grow, the gym receives the transfer and owes the applicable TrybePass service fee on the approved billable event. Reconcile source transactions against the fee ledger and invoices. Keep corrections as linked adjustments rather than deleting approved transactions.